Privacy Policy
Your booking and inquiry information should be handled with care.
This page explains what information Philly Loft may collect through the website, booking forms, and direct reservation tools, and how that information is used to support guest stays.
Information we may collect
When you browse the site, submit an inquiry, or start a direct booking, Philly Loft may receive information such as your name, email address, phone number, stay dates, guest count, and any details you choose to share about your trip.
How information is used
Information is used to respond to questions, confirm availability, support direct bookings, communicate before arrival, and improve the website and guest experience. Information may also be used to protect against fraud, abuse, or unauthorized use of the site.
Booking and payment tools
Direct booking availability and checkout may be provided through third party services such as Hospitable. When you continue into those tools, your information may also be processed under that provider’s own terms and privacy practices.
Analytics and technical data
The website may automatically collect limited technical information such as browser type, device type, pages viewed, referral source, and general usage activity. This information is used to understand site performance and improve usability.
How information may be shared
Philly Loft does not sell personal information. Information may be shared only when reasonably necessary to operate the website, support booking and payment services, comply with legal obligations, or protect the safety and rights of guests, the host, or the public.
Data retention
Information is kept only as long as reasonably necessary for guest communication, reservation support, recordkeeping, legal compliance, and business operations.
Your choices
You may contact Philly Loft to request updates or deletion of inquiry information, subject to any legal, booking, tax, fraud prevention, or recordkeeping obligations that require certain information to be retained.
Contact
Questions about this policy can be sent to info@theloftatcedarpark.com.